A Story Too Familiar
It was around Christmas time. Wanjiku, a Nairobi mum of three, decided to hire a car for a quick trip to her rural home in Nyeri. She found what looked like a “deal of the year” on Facebook—KSh 3,500 per day, with no hidden charges. It sounded perfect.
But what started as a smooth ride turned into a complete nightmare. The car broke down just past Thika. The “agent” stopped picking up her calls, and she was stranded on the roadside with tired kids, heavy luggage, and zero backup.
This is not just her story. It’s the story of many Kenyans who make just one small mistake when hiring a car—and pay for it emotionally, financially, and sometimes, even physically.
Let’s save you that pain. These are the top 7 deadly mistakes you must avoid when hiring a car in Kenya:
1. Trusting Unverified Agents on Social Media
That flashy WhatsApp status with a Vitz going for KSh 2,000 a day? It might be a trap.
Too many people fall for cheap prices without verifying ownership, licensing, or even location. If the car hire doesn’t have a physical office or at least a contract— run. A car isn’t a soda; don’t buy it casually.
Pro tip: Always ask for a signed agreement, a copy of the logbook, and call the company directly. Scammers hate paperwork.
2. Ignoring the Car Condition Before Driving Off
Many assume the car is in perfect condition just because it looks clean.
But in Kenya, some cars are patched together just enough to move. Brakes failing in Limuru? Not fun. Ask for a test drive. Check the spare tire, brakes, indicators, and fuel level before leaving.
Real story: A guy from Embakasi took a Probox to Meru without checking water levels. The engine knocked halfway. The company blamed him. He paid 70K.
3. Not Reading the Terms of Agreement (Yes, This Is the One Most People Ignore!)
Most people scroll, skim, and sign—then act shocked when they’re billed for fuel, late returns, or scratches they didn’t notice.
True fact: Some companies charge up to KSh 5,000 per hour late return.
Read the fine print. Ask questions. Clarify damage policies, fuel return levels, mileage limits, and emergency numbers.
4. Assuming the Insurance Covers Everything
Some vehicles are only covered with third-party insurance. That means if the car is stolen or involved in a serious accident, you may be liable for losses.
Tip: Ask what level of insurance the car has. Ask if it includes theft, accidents, or towing.
5. Overloading or Using the Car for Unagreed Purposes
You hired a 5-seater. But now it’s carrying 9 people plus firewood on the roof.
If you’re stopped by the cops (especially during holidays), it’s you and not the company who pays. Worse? Insurance is void in such situations.
6. Paying Fully in Advance Without a Paper Trail
Avoid paying full amounts before receiving the car. Especially in cash.
Use mobile money with a clear transaction reference. Always get a receipt, a contract, or at least a signed handover form.
Many Kenyans have sent cash to “agents” only to be blocked immediately after. Don’t be part of that statistic.
7. Failing to Have a Backup Plan
Even the best cars can break down. And some areas in Kenya—especially rural routes—don’t have quick mechanical support.
Always ask: “If this car breaks down, how fast can you get me a replacement or help?”
A good company has roadside support and alternative solutions. A bad one will tell you: “That’s your problem now.”
CONCLUSION: Hire Smart, Travel Safe
At the end of the day, hiring a car in Kenya is a brilliant option— if done right. It offers freedom, privacy, and convenience, especially for family trips, rural visits, and business runs.
But don’t let excitement blind your judgment. Ask questions. Be picky. Be bold about demanding safety and clarity. Because nothing ruins a beautiful journey like preventable stress.
Want a smooth, verified, and secure car hire experience? Space Borne LTD is here for you. We give you more than a car—we give you peace of mind.